Privacy Policy
At Sunrise Bay Tech Solutions, we protect your personal data.
We collect personal data when you use ClipSona.com (the "Platform"). This policy explains how we process your data according to privacy laws like CCPA and other applicable regulations.
1. Who controls your data?
Sunrise Bay Tech Solutions, LLC controls your data. We are registered in Florida at 4474 WESTON ROAD #1126 DAVIE, FL 33331.
2. What data we collect
We collect data that identifies you, including:
- Basic info (name, email);
- Work info (company name, role, website);
- Account data (orders, subscriptions, login info);
- Content data (audio files, text scripts, prompts for videos);
- Generated content (AI videos, avatars, voice recordings);
- Payment data (handled by Stripe);
- Website data (IP address, pages viewed, browser info);
- Support data (messages, calls with customer service);
- Third-party login (Google/Microsoft account info if you use it).
We tell you if any data is required or optional.
3. Why we use your data and how long we keep it
| Purpose | Why | How Long |
|---|---|---|
| Provide video generation services, process audio/text, create AI avatars | You signed up for our service | While your account is active, plus 1 year after deletion |
| Handle payments, invoices, customer support | You signed up for our service | 7 years for financial records, 3 years for support |
| Improve our AI and services | We want better services for everyone | 2 years (you can opt out) |
| Send newsletters and updates | Keep customers informed | 3 years from last contact |
| Marketing and sales | Grow our business | 3 years from last contact |
| Legal compliance and safety | Required by law | 7 years for legal records |
| Website analytics | Improve our website | 2 years |
4. AI and content rules
What we do: We create AI avatars and videos from your prompts. We process your text and audio to make synthetic speech.
What you can't do:
- Create videos of real people without permission
- Make fake or misleading content
- Create illegal or harmful content
AI training: We may use anonymous data to improve our AI. You can opt out anytime.
5. Who sees your data
Our team can access your data to provide services.
Our service providers help us run the platform:
- AI providers
- Payment processing (Stripe)
- Cloud hosting (AWS, Google Cloud)
- Email services
- Analytics tools
Legal authorities if required by law.
6. Data transfers
Your data is stored in the US. Some service providers may process data in other countries with proper protections.
7. Your rights
Everyone can:
- See what data we have about you
- Fix wrong information
- Delete your account and data
- Object to certain uses of your data
California residents also get:
- Right to know what we collect and share
- Right to delete (with some exceptions)
- Right to opt-out of sales (we don't sell data)
- Right to not be discriminated against
EU residents also get:
- Right to restrict how we process your data
- Right to get your data in a portable format
- Right to file complaints with data protection authorities
- Right to withdraw consent anytime
- Right to set instructions for data after death
How to use your rights: Email us at privacy@ClipSona.com
8. Cookies
We use cookies for basic website functions and analytics. See our Cookie Policy for details.
9. Security
We protect your data with encryption, secure servers, and access controls. No system is 100% secure, but we work hard to protect you.
10. Contact us
Email: privacy@ClipSona.com
Address: Sunrise Bay Tech Solutions, LLC, 4474 WESTON ROAD #1126 DAVIE, FL 33331
11. Changes
We may update this policy. We'll notify you of major changes. Check back regularly for updates.
Last Updated: July 9, 2025